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NovaCare Health and Wellness Centre

Experience exceptional care in a warm and welcoming environment at our multidisciplinary clinic in Thunder Bay, offering a range of services including Physiotherapy, Registered Massage Therapy, and specialized rehab programs.

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Frequently Asked Questions

How can I get started with services at NovaCare Health and Wellness Centre?

What types of therapy do you offer?

Are there any insurance options available for treatments?

What is the process for booking an appointment?

How can I provide feedback on my experience?

Can I learn more about your practitioners?

What if I have additional questions?

Frequently Asked Questions

What services does NovaCare Health and Wellness Centre offer?

We provide Physiotherapy, Registered Massage Therapy, Concussion Management, Vestibular Rehab for vertigo, Motor Vehicle Accident (MVA) rehab, WSIB rehab, and OHIP-covered physiotherapy treatments.

Is NovaCare Health and Wellness Centre an OHIP-covered clinic?

Yes, we accept OHIP patients and offer physiotherapy treatments with no waiting list for faster access to quality care.

Do you offer direct billing services?

Yes, we provide direct billing options and are registered with Blue Cross to ensure a seamless experience for our patients.

What ages do you cater to?

We welcome patients of all ages, including seniors, adults, teens, and athletes, tailoring care plans to each individual's unique needs.

What conditions do you specialize in treating?

We specialize in treating back pain, neck pain, knee pain, hip pain, elbow pain, headaches, vertigo, and post-op recovery, among other conditions.

Do your practitioners have certified Manual Therapy qualifications?

Yes, our team includes certified manual therapists (CAMPT) who focus on hands-on techniques for effective recovery.

Insurance and Billing Information

Streamlined Billing Solutions
At NovaCare Health and Wellness Centre, we simplify the billing process to ensure you can focus entirely on your health journey. We offer the following benefits:
  • Direct billing options for most insurance plans.
  • Registered as a preferred provider for Motor Vehicle Accident (MVA) and WSIB cases.
  • Blue Cross registered clinic for verified health coverage.
  • Acceptance of OHIP patients with no waiting list.
Frequently Asked Questions
Have questions about your insurance coverage or payment options? We’ve answered some common queries below:
  • What types of insurance do you accept?
    We accept all major insurance providers and direct bill where possible. Contact us to confirm your coverage.
  • Do I need a doctor’s referral for OHIP-covered services?
    Yes, a referral from your family doctor or specialist is required for OHIP physiotherapy.
  • What should I bring to my appointment?
    Bring your insurance card, valid ID, and completed intake paperwork. Access our intake forms to streamline your visit.

Testimonials

What Our Patients Say

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The treatment I received at NovaCare transformed my recovery journey. The skilled practitioners are dedicated to personalized care and truly make the difference in rehabilitation.
Samantha Green
Yoga Instructor
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NovaCare's emphasis on hands-on therapy made my post-surgery rehab much smoother. The staff genuinely care, and their approach to rehabilitation is exceptional.
David Martinez
Athlete
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Every visit to NovaCare has been a positive experience. Their team’s expertise and friendly atmosphere made my physiotherapy enjoyable and productive.
Laura Thompson
Fitness Trainer

Join the NovaCare Health Community

Experience comprehensive care tailored for all ages, with a dedicated focus on your health and wellness needs in Thunder Bay.

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See What Our Community is Saying

Follow us on social media and read our reviews to learn how NovaCare is supporting the Thunder Bay community.

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"Amazing care at NovaCare! The team provided unparalleled support through my rehab journey. Highly recommend!"

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Google Reviews

"The expertise and professionalism of the staff at NovaCare have truly changed my rehabilitation experience. I feel so much better now!"

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"NovaCare’s dedication to patient care is evident. The staff’s expertise made my recovery smooth and effective. Thank you!"

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